West Green surgery provides a full range of general practice services and run specialist clinics for pregnant women, children, diabetes and asthma sufferers. We aim to treat all our patients promptly, courteously and on complete confidence. It caters for patients over a wide catchment area including Haringey (N15, N4, N8, and parts of N17 & N22), view our catchment tool. We have in-house translation for an array of languages including Polish, Spanish, French, Romanian, Turkish, Tamil, Arabic, Bengali and Urdu.
Haringey Minor Ailment Scheme
The minor ailment scheme is designed to enable people with minor health conditions to access medicines and advice they would otherwise visit their doctor for. It allows patients to see a qualified health professional at a convenient and accessible location within their community, and means patients do not need to wait for a GP appointment or queue up for a valuable A&E slot with a non-urgent condition.
Ailments for children and adults that may be treated under the scheme include: Colds, coughs, diarrhoea, earache, hay fever, head lice, nappy rash, sore throat, teething, cold sores, haemorrhoids, head lice, ring worm, thrush, warts, back pain, athlete's foot, conjunctivitis
If the patient being treated is exempt from paying prescription charges – because they're under 16 or over 60, for example, or they have a prescription prepayment certificate (PPC) – you don't have to pay for the medicine. For more information please watch this animated video or you can read a leaflet. To find out which pharmacy offers this service please read
Electronic Prescription Service
|9am - 1pm||3pm - 6:30pm||6:30pm - 8pm|
|Tuesday||9am - 1pm||Closed|
|Wednesday||9am - 1pm||3pm - 6:30pm|
|Thursday||9am - 1pm||Closed|
|Friday||9am - 1pm||3pm - 6:30pm||6:30pm - 7pm|
If you wish to see a GP (doctor) there are a number of ways you can do this. Appointments can be made by ringing through to the surgery and making a request. If you have a particular preference for a GP (doctor) we will endeavour to accommodate your request. If you have an urgent problem or an emergency you may attend the surgery in person or telephone to see if you can be accommodated on the day.
Congratulations to West Green surgery for achieving first prize in the Haringey innovation awards under the domain of innovative clinical care for their work in creating a digital care plan to reduce unplanned admissions into hospital. They also achieved runner-up for the domain of innovation in primary care access for their work on contacting patients by SMS with their abnormal results and offering health advice to reduce unnecessary appointments.
West Green surgery were the finalists for the prestigious General Practice Awards 2014. They have been nominated for Clinical Team of the Year for Long Term Conditions. The Award recognises and highlights the great work being carried out by the healthcare professionals at the practice for managing chronic disease such as asthma, diabetes, heart disease, hypertension etc
Muhammed Akunjee was the winner of the Royal College of General Practice (RCGP) GP registrar award in 2006. It was awarded for his insightful paper on the use of medical jargon in Ophthalmologic Correspondence with GPs which was later published in the Journal of Quality in Primary Care
Nazmul Akunjee was a finalist for the Royal College of General Practice (RCGP) GP enterprise First5 awards in 2014. The award was for demonstrating a positive and innovative impact upon the National Health Service (NHS) and working to improve clinical care & patient services or healthcare systems
The brothers have been recently awarded highly commended in the British Medical Association (BMA) medical book award 2013 under the category of Medicine for their book, 'Clinical Skills Explained from basics to OSCEs' designed for medical students and junior doctors. They have also written another book for junior GPs registrars to help them pass their MRCGP CSA exams called 'MRCGP CSA Cases: Practice CSA cases and communication skills'. They have also written a further CSA book called the 'MRCGP CSA symptom solver'
The brothers have written between them 6 medical text books to help junior doctors improve their clinical and communication skills. 3 of them have received awards by the British Medical Association. They have also had a number of articles published on their innovative work improving access for patients in primary care using SMS as a means to contact patients both in GP online and medeconomics. They have also pioneered a pan SE Haringey GP telephone access pilot services across 10 surgeries for Haringey CCG. They have also created electronic personalised chronic disease management care plans for the over 74 which has been rolled out across 20 surgeries in Haringey to improve the quality of care offered.
The latest national (MORI) GP patient survey for 2015 have been released. Below is a snap shot of what our patients have said. Of note more than 93% of patients felt confidence in their doctor and 90% said that their last GP had given them enough time in the consultation. 89% said they were listened to and had their treatment and investigations explained to them. It is showed that the surgery has listened to what our patients have said and have worked towards improving our care for our patients. Within the last year we have recruited more doctors and now have a number of appointments available for our patients.
Our nurses have also scored well on the national experience questionnaire with 93% had confidence and trust with the nurse they had spoke to.
Our receptionists have done exceedingly well with 91% of patients finding it easy to get through on the phone and 90% finding them helpful.
The surgery has made large improvements over the last few years and now we are working hard to maintaining an excellent level of service to all patients. Our current GP MORI polls have reflected such change.
Whilst we may not be able to tackle all your concerns every single time, we appreciate that as patients you are often very busy and have often more than 1 medical complaint. Where possible the doctors will try and attempt to address all of your issues in one consultation. Because of this there may be a short delay or wait in seeing you compared to your appointment time.
We hope to continue the good work at the surgery. We routinely offer feedback forms and questionnaires at the surgery to allow us assess and reflect on any comments or recommendations you have. We are constantly listening and strive to improve our service provision.
Latest GP National patient survey of West Green Surgery 2015
The Doctors at West Green Surgery
- Dr Muhammad and Dr Nazmul Akunjee (Partners at West Green surgery, Haringey) are authors of 6 medical textbooks
- 3 of which are BMA (British Medical Association) award winning
- The books are designed for junior doctors and GP registrars
- They also enjoy teaching and tutoring GP trainees in communication skills so that they can excel in their MRCGP exams and be excellent listeners and physicians
- Their most recent book 'Clinical skills explained' was awarded highly recommended- below is the extract the BMA books awards.
- They are both GP appraisers in Haringey supporting GP through revalidation
Click sample chapters below
Summary Care Records
We have received a number of calls and patient worried about this. Please read the official link to the SCR and how it may be beneficial found here. The most recent bulletin is most helpful as well. An alternative information website is found here. All views of the external sites are not necessarily the views of the surgery and all patients are advised to read all the information provided and then to make a clear decision around the sharing of their records.
All patients have been allocated a named, accountable GP as per the NHS contractual guidance. The named accountable GP’s role will be to take responsibility for the co-ordination of care and ensure that care is delivered to each of their patients where required and based on their clinical judgement. However, you are free to see any GP you choose for a routine or an urgent appointment.
West Green Surgery offers NHS GP medical advice for patients in Haringey. It covers patients within our catchment area including: N15, N17, N4 and N8. West Green Surgery attempts to offer the best possible care towards its patients.
West Green Surgery GP - Patients - Offering the best possible care. based on 58 ratings and 58 reviews
West Green surgery - Reviewed by Anonymous on 17 May 2014. /5
Best GP practice ive been to in London over 26 years.. - This is the best GP practice ive been to in London, over 26 years and i have been with many. Excellent GP, good at prevention, always courteous and always takes time. Not just dishing out pills.