West Green surgery provides a full range of general practice services and run specialist clinics for pregnant women, children, diabetes and asthma sufferers. We aim to treat all our patients promptly, courteously and on complete confidence. It caters for patients over a wide catchment area including Haringey (N15, N4, N8, and parts of N17 & N22), view our catchment tool. We have in-house translation for an array of languages including Polish, Spanish, French, Romanian, Turkish, Tamil, Arabic, Bengali and Urdu.  

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Latest News

Extended hour appointments via Haringey Hub - 0330 053 9499 (ring during opening hrs)

federated for health

Haringey CCG has commissioned the Federated4Health to offer extended hour and weekend appointments at 4 locations around Haringey. If you require an appointment with a GP or nurse then you can request from the surgery an appointment. The clinician has full access to your medical records and letters. the 4 sites are:

- Somerset Gardens Health Centre, 4 Creighton rd, N178NW

- Bounds Green Group Practice, Gordon Rd, N11 2PF

- Tynemouth Medical Practice, Tynemouth Rd, N15 4RH

- Queenswood Medical Practice, 151 Park Rd, N8 8JD

Appointments in the hubs are available from 

Monday to Friday:      6:30pm – 8:30pm
Saturday and Sunday: 8:00am to 8:00pm

However, opening hours will vary between the practices. Anyone who is registered with a GP in Haringey can access the appointments at any and all of the hubs. To make an appointment, you should call the surgery or ring 0330 053 9499 (hub appts) who will be able to see the available appointments in the hubs and book an appointment for you.

Congratulations: Award Winning Practice

Congratulations to West green surgery for being awarded the Winner of The General Practice Award for the Clinical Team of the Year for respiratory conditions & Caradoc national Practice of the Year award. It recognises the fantastic work done by all the staff at the practice to improving patient care and outcomes for patients. They are also the 2015 finalist for the prestigious national General Practice Awards for their work in respiratory conditions and 2016 finalists for the highly respected and competitive HSJ Value awards.

Haringey Minor Ailment Scheme

The minor ailment scheme is designed to enable people with minor health conditions to access medicines and advice they would otherwise visit their doctor for. It allows patients to see a qualified health professional at a convenient and accessible location within their community, and means patients do not need to wait for a GP appointment or queue up for a valuable A&E slot with a non-urgent condition. 

Ailments for children and adults that may be treated under the scheme include: Colds, coughs, diarrhoea, earache, hay fever, head lice, nappy rash, sore throat, teething, cold sores, haemorrhoids, head lice, ring worm, thrush, warts, back pain, athlete's foot, conjunctivitis

If the patient being treated is exempt from paying prescription charges – because they're under 16 or over 60, for example, or they have a prescription prepayment certificate (PPC) – you don't have to pay for the medicine. For more information please watch this animated video or you can read a leaflet. To find out which pharmacy offers this service please read

Electronic Prescription Service

We have started to implement electronic prescription service (EPS2) which allows you to order and pick up your repeat prescriptions from your selected pharmacist saving you trips and time. The doctor will now send your prescription electronically to your pharmacist without the need of printing on prescription paper reducing the chances of it being lost. Please sign up at your regular pharmacist to be able to access this service.

Catchment area
West green surgery has updated its catchment area in April 2014. You can use the catchment tool to check if you reside within the practice boundaries. If you live outside the catchment area or move out of the area then the practice unfortunately cannot register you and you may need to change GP. For more information 

Online access 

We have recently introduced online booking and for online request for your repeat prescriptions using patient EMIS access. For your login and details ask reception (1week after registering) or try registering online 

Other events include the Haringey CCG public meeting led by GPs and is responsible for planning and developing health services for haringey residents. Open to all haringey residents on wednesday 30 september 2015 6-8pm tottenham town hall, dream centre, Town hall approach, n15 4ry. For more information please visit Haringey CCG website or for the leaflet

The Surgery Hours

Reception times

 Morning  Evening  
 9am - 1pm  1pm - 6:30pm  
 Tuesday  9am - 1pm   1pm - 6:00pm   
 Wednesday  9am - 1pm  1pm - 6:30pm  
 Thursday  9am - 1pm  Closed  
 Friday  9am - 1pm  1pm - 6:30pm  

If you wish to see a GP (doctor) there are a number of ways you can do this. Appointments can be made by ringing through to the surgery and making a request. If you have a particular preference for a GP (doctor) we will endeavour to accommodate your request. If you have an urgent problem or an emergency you may attend the surgery in person or telephone to see if you can be accommodated on the day. 

Extended hours as part of a hub

federated for health

Haringey residents can now access more evening and weekend appointments with a GP, nurse or healthcare assistant, thanks to the opening of four new primary care ‘hubs’ in the borough. The hubs are located in the following 4 practices. Please ring the surgery if you would like to be seen by a health professional during extended hours - weekend and late appointments.-

- Somerset Gardens Family Health Centre, 4 Creighton Road, London N17 8NW

- Bounds Green Group Practice, Gordon Road, London N11 2PF

- Tynemouth Road Medical Practice, Tynemouth Road, London N15 4RH

- Queenswood Medical Practice, 151 Park Road, London N8 8JD

Awards & Prizes and Recognition

In 2016 they were winners for the domain of Clinical Team of the year for Respiratory conditions for their work on creating live popups that alert the clinician of how many antibiotics a child may have received in one year. This has helped reduce inappropriate antibiotic prescribing significantly whilst improving clinical safety int he practice. 

hSJ value award 2016

West green surgery has been successfully shortlisted for the extremely competitive and respected national HSJ value awards under two domains. They are finalists for the domain of communication as well as pharmacy and medicine optimisation. They went on to come second place - highly recommended. They had shown evidence of using innovative approaches to communicating with the hard to reach groups whilst also using IT effectively to support better value in pharmacy and medicine optimisations.

patient safety awards 2016

West green surgery were also the finalist in two domains for the Patient Safety Congress Awards. This is in recognition of their work in clinical safety in long term conditions as well as Improving Safety in Medicines Management. They were able to show innovative approaches towards clinical and patient centred care as well as medical prescribing that would result in improved clinical outcomes as well as safe prescribing of medication for patients.

gp multiawardsThe practice were multi-finalists for the prestigious General Practice Awards. In 2014, they have been nominated for Clinical Team of the Year for Long Term Conditions recognising the great work being carried out by the clinicians at the practice. In 2015 they were nominated for Clinical Team of the Year for Respiratory conditions for their work on creating digital patient focused care plans for Asthma and COPD for elderly patients that helped improve patient understanding and reduce hospital admissions. In 2016 they were nominated and finalists for Clinical Team of the Year for Paediatrics

the national primary care awards
The practice also were commended in the domain of pathway innovation of the year for 2016 for their work in managing chronic diseases in the primary care. They have done some great work in improving outcomes with their patients with long term conditions particularly in diabetes and asthma. They created  care plans that auto-populated with the patient’s most uptodate clinical records (medical problems, allergies, blood tests, BMI, smoking status) providing a live record. Since this is automated, this saves significantly the health professional’s time from writing out such information and reduce risk of errors.

healthcare business award
The practice also were finalist for the Healthcare IT award for 2016. The Awards have an established reputation for showcasing the success stories in the health care sector. The Health Business Awards recognised the significant contribution made by west green surgery as well as individuals within the practice in the domain of innovations in IT. It acknowledge the implementation of an excellent IT project that demonstrated clear cost benefits to the wider NHS.

gp practice of the year 2015 caradoc

West Green surgery were announced as the winners of the national Caradoc GP Practice of the Year award. The prize recognises the innovative ways of working within the practice to tackle the number of pressures in primary care such as an ageing population with growing co-morbidities. The practice have successfully created personalised chronic disease care plans (such as diabetes) that help improve the patient's understanding and promote self care.

West Green surgery achieved in 2014 first prize in the Haringey innovation awards for innovative clinical care by creating a digital care plan to reduce unplanned admissions into hospital. They also achieved runner-up for the domain of innovation in primary care access for their work on contacting patients by SMS with their abnormal results and offering health advice to reduce unnecessary appointments. The following year they had won first prize in quality and productivity for their work with chronic disease care plans and also won first prize for using innovative ways to bring their antibiotic prescribing down

roche awardsMuhammed Akunjee was the winner of the Royal College of General Practice (RCGP) GP registrar award in 2006. It was awarded for his insightful paper on the use of medical jargon in Ophthalmologic Correspondence with GPs that may cause miscommunication which was later published in the Journal of Quality in Primary Care. The insightful paper identified the risk of using medical jargon that can result in misinterpretation and miscommunication between consultant and the patient's GP

Nazmul Akunjee was a finalist for the Royal College of General Practice (RCGP) GP enterprise First5 awards in 2014. The award was for demonstrating a positive and innovative impact upon the National Health Service (NHS) and working to improve clinical care & patient services or healthcare systems within Haringey

early careers award primary care IT

Nazmul Akunjee was the winner of the PHCSG (Primary Health Care Specialist Group of the BCS, the Chartered Institute for IT) John Perry Early Career award. It recognises innovation and excellence in Primary Care Computing. It was awarded for making an outstanding contribution to the subject and his paper on the benefits of integrating chronic disease care plans with IT systems

AwardsThe brothers have been recently awarded highly commended in the British Medical Association (BMA) medical book award 2013 under the category of Medicine for their book, 'Clinical Skills Explained from basics to OSCEs'  designed for medical students and junior doctors. They have also written another book for junior GPs registrars to help them pass their MRCGP CSA exams called 'MRCGP CSA Cases: Practice CSA cases and communication skills'. They have also written a further CSA book called the 'MRCGP CSA symptom solver'

The brothers have written between them 6 medical text books to help junior doctors improve their clinical and communication skills. 3 of them have received awards by the British Medical Association. They have also had a number of articles published on their innovative work improving access for patients in primary care using SMS as a means to contact patients both in GP online and medeconomics. They have also pioneered a pan SE Haringey GP telephone access pilot services across 10 surgeries for Haringey CCG. They have also created electronic personalised chronic disease management care plans for the over 74 which has been rolled out across 20 surgeries in Haringey to improve the quality of care offered.
csa book csa symptom solver MRCGP

CSA Book: MRCGP CSA cases for the RCGP exam

CSA books: clinical skills explained csa prep courses

Our Performance (Latest National GP Survey 2015)

myhealth london performance box

The latest national (MORI) GP patient survey for 2015 have been released. Below is a snap shot of what our patients have said. Of note more than 93% of patients felt confidence in their doctor and 90% said that their last GP had given them enough time in the consultation. 89% said they were listened to and had their treatment and investigations explained to them. It is showed that the surgery has listened to what our patients have said and have worked towards improving our care for our patients. Within the last year we have recruited more doctors and now have a number of appointments available for our patients.

Our nurses have also scored well on the national experience questionnaire with 93% had confidence and trust with the nurse they had spoke to.

Our receptionists have done exceedingly well with 91% of patients finding it easy to get through on the phone and 90% finding them helpful. 

The surgery has made large improvements over the last few years and now we are working hard to maintaining an excellent level of service to all patients. Our current GP MORI polls have reflected such change.

Whilst we may not be able to tackle all your concerns every single time, we appreciate that as patients you are often very busy and have often more than 1 medical complaint. Where possible the doctors will try and attempt to address all of your issues in one consultation. Because of this there may be a short delay or wait in seeing you compared to your appointment time. 

We hope to continue the good work at the surgery. We routinely offer feedback forms and questionnaires at the surgery to allow us asses s and reflect on any comments or recommendations you have. We are constantly listening and strive to improve our service provision. 

Latest GP National patient survey of West Green Surgery 2015

performance table nhs choices

Reference: National GP survey MORI poll

Other News
Summary Care Records

We have received a number of calls and patient worried about this. Please read the official link to the SCR and how it may be beneficial found here. The most recent bulletin is most helpful as well. An alternative information website is found here. All views of the external sites are not necessarily the views of the surgery and all patients are advised to read all the information provided and then to make a clear decision around the sharing of their records.

Named GP

All patients have been allocated a named, accountable GP as per the NHS contractual guidance. The named accountable GP’s role will be to take responsibility for the co-ordination of care and ensure that care is delivered to each of their patients where required and based on their clinical judgement. However, you are free to see any GP you choose for a routine or an urgent appointment.