Prescriptions

If the GP (doctor) thinks you require a repeat prescription at regular intervals, you will be issued with a repeat order slip. You can order the repeat script by leaving it at the reception. A new script will be ready for collection or postage within two working days. If you wish for the script to be returned by post please provide a self-addressed envelope.

Via your Pharmacist

We have started to implement electronic prescription service (EPS2) which allows you to order and pick up your prescriptions from your selected pharmacist. Please sign up at your regular pharmacist to be able to access this service you. Your chemist can request your medication on your behalf. Please ask your chemist to do so.

By Email

We do accept repeat prescriptions requests from your pharmacists as well as from patients as long as the email address sent from is the same as that on your file.

Please ensure that your email contains your name, date of birth, NHS number and exact medication details and we can sent them your prescriptions via computer

Email - prescriptions.westgreensurgery@nhs.net

In Person

Return the counterfoil of the prescription document clearly marking with a tick the medication you require to reception

Other

Online

You can now request your prescriptions online via patient emis access once you have collected your online login details from reception


By Post

Post the counterfoil of the prescription document clearly marking with a tick the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to give at 5 working days notice for a first class stamp and longer if using second class


Telephone

We only accept requests for repeats over the phone for those who are housebound or severely disabled. However we do make exceptions for unforeseen circumstances. If you live outside the UK we are not permitted to issue repeat prescriptions

Electronic prescription service (EPS)

West green surgery is encouraging all of your patients to register at a pharmacist of their choice that has electronic prescribing enabled. It permits ease of request and collection of your repeat prescription all in one visit without delay saving you valuable time. this makes it more convenient for the patient whilst also meaning there is no paper prescription to lose. The Doctor will send your prescription instantly electronically to your EPS enabled pharmacist.